万科物业管理方案

　 万科物业管理方案

　■物业管理服务模式

　从项目定位和客户需求角度上分析有四大特点，其一、新都市主义建筑风格，具备绿色走廊、都市核心、有层次的开放空间、地域性、社区邻里关系特点；其二、独天独厚的自然条件，有丰富的水域和植被；其三、身处在优厚且较大压力的职场上，有着对自然、健康、自由生活环境的渴望；其四、便利的商业、高品位生活方式。针对物业特性和顾客群特点，万科物业将在万科城市花园定位为“free”?的物业管理模式。

　（一）“free的”服务模式定位与释义

　“free”体现自由的、独立的、随意的、自然的、优美的、空闲的、开放的、任性的为人之本性释放，人的情绪、体力、智力、精力被束缚一定程度后得到深度舒展而产生的愉悦感受，是无限美妙和令人遐想的，“free”强调在自然与人文环境、现代与历史风格、建筑与服务气氛的和谐，突出尊重人为环境营造宗旨，回顾历史折射人文情怀，追求自然建立服务特色。

　实现“free”模式需要必备两条件：一是以“一切皆善，善待一切”的价值观，“free”更多的通过顾客自我情操演绎千变的精彩生活，二是具有开放的建筑风格，舒适的交流空间，风格炯异的商业为大背景。

　以尊重人文化倡导为前提，在法制、契约、诚信为“free”的底线，相互尊重和理解，共同品位生活。“free”模式主要由三大元素构成：

　?开放的(

　1、?自由出入的大社区，充裕的公共设施和场所，独立且安全的组团；

　2、?物业安全管理重点是组团，将居家报警、单元门禁、院落围墙红外线联动对射、组团可视对讲门禁、安全员定点巡逻、24小时控制中心值班机制；

　3、?组团外施行“无人化管理”，通过智能化设备对主要场所的监控、以及巡视员的交叉巡逻确保公共场所的治安，同时给予顾客的充分自由空间。

　4、?社区不在是私家领地，而是具有和政府共同治理的特点，引进综合治理办公室、派出所、居委会等机构。只要遵守法律和社区规范的人员，将充分享受无阻尼的服务，尽情享受丰富的生活方式。

　5、?社区将无“禁止践踏草地”的标识牌，开辟可直接接触的绿地，拉近人与自然的距离，供客户享受青草芬香和阳光沐浴。

　?生活的(

　1、?引领庭院文化，丰富组团内社区活动，为每组团设置亲善大使，直接为业主排忧解难，建立快速沟通渠道，让业主在大社区中享受更贴切的服务；

　2、?营造绿树葱荫的生活环境，丰富社区公共场所的娱乐设施；

　3、?对商业业态更具有生活味布局，生活必配备项目、休闲娱乐项目、咖啡酒吧项目、异国情调的跳蚤市场；亲和力的廉价百货项目；

　4、?多元的信息沟通渠道，遍布社区的音乐广播、人流密集出的电子屏系统、可随时求助的招援电话、传统的宣传公告栏。

　5、?缤纷色彩的社区文化，以健康、科学、探险为主题适于各类人群，尤其包括儿童寓教于乐的科教活动。

　?便利的(

　1、?社区提供便利的商业配套，引进大型购物商家交通车；

　2、?通畅的交通设计，路边停车方式，缩短步行距离；

　3、?物业服务都以业主便利为中心设置快捷的办事流程，在人潮高峰段亲善大使专守庭院服务；

　4、?提供家居生活的清洁、育苗、维修、代购物等便民服务；

　5、?提供房屋租售、转让服务。?

　“free”服务模式不仅要表现在顾客生活方面的日常业务管理与服务方面，还涉及到社区文明建设、会所服务、租赁经营等综合内容。

　（二）“free”服务实现计划及要求

　项目?工作内容?工作标准完成时间　客户服务?客户服务中心设置?

　1、?分前台事务办理和亲善大使两大职能

　2、?分前台事务办理设计为与业主直接接触，贴心大使办公位置可设计后台。

　3、?设置在会所位置，使用面积约50m2?包括办公、接待、现场资料储存空间、装修家政办理台、授IC卡（含设备）、洽谈室?

　亲善大使制

　1、?7：00—9：00，17：30—19：00在大房子处直接承办业主委托事宜；

　2、?熟悉组团内每户业主，走访并收集业主意见收集信息汇集服务中心；

　3、?组织庭院社区文化活动。?

　着CI职员服（西服式样、蓝色面料、白色衬衣）?

　分3个区域，3个专职亲善大使，设5个固定办公点（原则徒步5分钟内可到达），（与外围安全巡逻相结合，在人流高峰期设门童概念）30岁以下，高中以上文化程度，气质佳，乐于助人，善沟通（结合外围巡逻安全员）?

　社区文化策划?

　1、?以健康、科学、探险为主题，重点突出庭院文化

　2、?针对儿童、购房决策人、老人提供特色文化活动

　3、?以协助业主自行组织为发展方向

　4、?组织各类艺术沙龙?

　有偿服务项目设置?

　1、?根据业户特点，设定便民服务项目，只收取成本的5%利润；

　2、?方便投资客户群交易，开展租售业务，以赚取利润为目标?

　商业配套方案?

　1、?物业公司经营咖啡厅、酒吧业务，开设洗衣房，管理会所。

　2、?引进肉菜市场、两家以上百货店、快餐、医疗室、美容理发店、书吧、麦丹劳、汽车美容等。

　3、?开发路边商业，周末设置跳蚤市场。?

　电子显示屏?

　1、?需要设在巴士站；

　2、?具体方案已提交；?

　细微点滴服务

　?1、?成立贴心协会，提供业主忽略的点滴服务。

　2、?开辟服务画廊，寻找服务足迹，提高业主精神文明。?

　环境管理?现代与历史氛围营造

　1、?设置历史回顾凳；

　2、?项目开发前后照片对比景点设定

　3、?在集中商业穿溜冰鞋的保洁，演绎自由、舒适、现代气息。服装紧身牛仔蓝色衣（轮滑保洁服务）?

　自然生态营建方案?

　开辟亲近绿地，供人休憩；?

　修建人造鸟巢；?

　建造有机肥基地，供人参观和社区有机肥取用；建设小苗圃培育基地、果树等（共10*6?m2）?

　社区保洁绿化管理方案（88人）?

　1、?环境保洁（60人）

　2、?家政：（10人）

　3、?垃圾清运：市政化

　4、?垃圾箱；庭院两个单元一脚踏式双桶垃圾箱（240L/桶）庭院外果皮箱（1个/半径40m）

　5、?服装有楼内和楼外之别，楼内体现精致，楼外体现专业特点

　6、?垃圾中转站设置（60m2?）

　7、?1台机动垃圾清扫车、1台机动洒水车、机动垃圾车1台

　8、?每两栋设有保洁取水点（对裸露管口作防冻处理）?

　绿化（18人）

　地下自动喷灌系统选择PPR管材

　每半径50m绿地设一个电源插座（防水、防触电）

　尽量考虑雨水利用系统?

　其它?外围保洁实施外包方式。?

　安全管理?治安管理

　城套的安全管理方案主要以人防与技防相结合；巡逻岗与固定岗相结合；红外报警与小区摄像机联动相结合。

　人防

　采用的内紧外松的管理模式循序渐进。

　1、?整个小区分为多个小的片区进行区域化管理；将若干个小的组团化为一个区域设定一个安全巡逻岗（楼内巡逻岗5个），主要是对本区域的安全事务的处理。着公司规定的CI服装安全员楼内巡逻岗（西装），主要是以小区的整个风格相配套。

　2、?在小区的主要地段及繁华区域设置徒步的安全巡逻岗，主要是以提供安全服务为主要的目的（设岗位1个）。

　3、?对于组团外围及小区的次干道设置有单车巡逻岗（单车巡逻岗5个），主要是保证小区次干道及周边的安全事务处理。着装以牛仔服特色的服装，体现自由与开放的小区管理特色。

　4、?在小区的主干道及整个小区的安全防范监控和对小区各岗位的快速支援及整个小区的安全事务处理（摩托车巡逻岗1个）。根据小区的特色着美式的作战服，主要是在小区内起到威慑作用。

　5、?体现城市花园安全管理的风格，在主要的出入口设置安全形象岗位1个（核心路与江夏大道交接处）。着美式作战服。

　6、?在小区的前期对于小区的装修实行集中统一的管理，安全管理方面设置专门的装修巡逻岗（3个岗位）。着安全楼内巡逻岗服装。?

　技防?小区智能化与小区控制中心联动的模式。

　1、?在小区的繁华地段和较为偏僻的地段设置及时的召援电话，并与小区的摄像探头和监控中心相互联动。能够对顾客提供便利的服务，从治安管理角度很大的程度上保证了及时的信息流通。

　2、?小区红外报警系统与摄像、照明综合联动保障小区应急或异常现象的发生能够清晰明了的进行监控、记录。

　3、?组团电动门安装延时自动关闭装置，极大的避免安全的隐患的发生，同时顾客提供安全方便的服务。

　4、?红外发射器对装留有间距防跨越，红外线与围墙实体距离35cm。

　5、?24小时的监控中心值班制度严格对小区的整体状况进行监控，同时及时的调配资源协调现场的事务处理（设置1.5个岗位）。着安全员楼内巡逻岗。

　6、?设电子巡更系统，确保巡逻获得质量保证。?

　交通管理?1、?车场出入口岗（4个岗位）服装要求：国家统一服装体现小区物业管理的规范化专业化。

　2、?首期封闭为一个车流出入口（道路宽度可调头）

　3、?在小区的主要路段及交叉口设缓冲坡、引进市政红绿灯装置；控制车辆在小区内的速度。

　4、?针对小区的特点引进市政干道设咪表设置在小区的主干道对小区的车辆进行管理。

　5、?对小区内的车辆停放进行及时引导停放和检查制度（小区停放车辆实行非固定式管理模式）。?

　消防管理?采用谁主管，谁负责。对整个小区实行区域化集中管理的模式。

　1、?建立责任到人及小区的消防档案，定期的对小区的消防设施进行检查整改。

　2、?对裸露管口作防冻处理。?

　内部管理?采用半军事化的管理模式。

　1、?安全班值班制度为三班四倒，24小时的值班制度。

　2、?小区安全管理队伍分三班，每班设班长一人，副班长一人。?

　维修管理?人员?16人，服装着CI标准服（上衣束腰）配多功能腰带?

　1．设备设施等公用部位将采用分区管理、责任到人的方式，将城花以核心路为界划分为两个分区，实行分区管理，同时在各个分区实行责任负责制，每人都有自己的专责区域，同时由要求通力合作、相互监督以保证设备设施的完好如新。体现“各有所专，面面俱到”的用人思想和服务理念。?

　2．家政维修服务主要体现“专业化，快速化”推行岗位专家、服务明星，来提高服务品质。?

　3．公共照明采用双电源供电，分区控制。?

　4．公共部位的路灯要求采用跳跃式双回路控制，在夜深人稀时关闭一半，以利于今后节约公用费用支出。?

　5．小区的绿化用水要求采用双路供水，和小区的水景相通，充分进行水的重复利用，以节约成本。?

　6．控制中心闭路录像采用数字录像机，并能保存一个月。?

　7．内线电话系统（办公室、设备房、岗厅）、警铃连通宿舍。?

　水电气计量?1．要求前期就能实现抄表到户，节约服务成本，减少物业今后的水、电、气损耗支出成本。

　2．箱式变电站的放置地点要考虑今后的检修的方便性，及对业主的影响。

　3．合理设计景观照明，尽量减少小区域照明的数量。?

　服务特色?1、?组合式工具箱，体现万科物业的“专业化”。

　2、?家政维修体现快速化，接到报修信息后能在约定时间到达现场，提出专业的解决方法，并能快速进行维修处理。

　3、?城花的大区域管理要体现快速灵活，将采用自行车代步模式。

　4、?公共部位的维护要提现维护的及时性，所有公共部位的维护全部要求在最短的时间完成。

　5、?每位技术员都有自己的专门责任区域，所有区域责任化。?

　标识?生活、交通、提示标识系统?

　1、?配合项目制定与项目定位的永久性标识。

　2、?公共宣传及物业服务标识由物业提标识样。

　3、?交通标识按照国家规范制作。?

　

　Writing material: three hundred philosophical storiesThe three hundred chapter of philosophical story1, a turkey and a cow idle gossip, Turkey said: I want to fly to the top of the tree, but I have no courage to say. Cattle: why I do not eat the cow dung, they are very nutritious. Turkey eat a cow dung, and found it did give it enough power fly to the root branch, the second day, the turkey ate more dung, fly to the second tree branches, two weeks later, the proud Turkey proudly flew to the top of the tree, but soon, a farmer saw it, quickly to shoot it down from the tree.The survival of 1: luck can let you reach the top of the peak, but can not let you stay there.2, the crow stands on the tree, the whole day doing nothing, rabbit saw a crow, ask: can I like you, the whole day what all need not stem? About the crow: of course, what is not so, the rabbit is under the tree on the ground began to rest, suddenly, a fox appeared in fox, it jumped to catch the rabbit, swallowed it.Survival of the road 2: if you want to stand and do nothing, then you must stand tall, very high.3, a bird bird fly to the south for the winter. The weather is very cold, and almost frozen bird. So, fly to a large space, after a cow there, in a pile of cow dung in the small bird, frozen bird lying on the dunghill, feel very warm, gradually gradually wake up, it is warm and comfortable lying, and soon began to sing songs, only a passing wildcat hear voices in the past and see, follow the voice of the wild cat soon found lying on the dunghill bird, pull it out to eat.Survival 3: not everyone often lead the dung upon your people are your enemies. Each of you is not pulled out of the dung midden people are your friends, and, when you lying on the dunghill lane, it is best to keep your mouth shut.4, there is a bottle bottom, this bottle is a troll storm. It is a five hundred years ago to check into the bottle fairy troll. The devil once made a wish, who can put this bottle picked up, opened the cork, and rescued him out, he would give this man a gold Jinshan. However, over the past five hundred years, no one has put up the bottle. Troll very annoyed. He said: "after the curse, if who rescued me, I will swallow up one of this individual." a young fisherman, he cast his net fishing, when he received the time, found an old bottle, the net, he hit the cork Open! A thick thick smoke blown out, slowly spit out a bigger than the mountain troll. "Ha ha!" Troll laughter, the earthquake shook up the turbulent sea. He said: "young man, you saved me, I should thank you, but do you get too late, if you put me in my early years saved, you can get a golden hill! Oh, I waited for five hundred years, I was too impatient, I have many of the evil is willing to help me out, take one bite!" the young man to eat a surprised, but immediately calm and said: "Yo, such a small bottle, how could you hold it, you must lie, You go back to the bottle and show me!""Ha ha ha ha, I will not be fooled! Arabian Nights had this old story before, if I go into the bottle, then you plug the plug, and the story does not finished?" "what do you see? Arabian Nights you are a learned enough" ah! You have seen the philosophy of Socrates philosophy? "" ha! The five five hundred years I hid in the bottle, poor reading day classics, to practice, not to mention Western masterpiece, the Oriental University, the doctrine of the mean, the Analects of Confucius, Mencius I have read well done. "Ah, in Chinese Taishigong records rather you research Mo-tse? The book has covered "meme" don't say,? No one after the history subset closed! "" but I think you must have seen the hand written copy of a dream of Red Mansions, which is a rare version of it! "" ha ha ha, you this guy too I underestimated this. The book collectors is me! Let me take you out to take a look! "Troll magic immediately into a smoke slowly into the bottle. This time Xu, the green years no longer hesitate fisherman, took a bottle of bottle stopper blocked.5, once before, there are two hungry people has been a gift of the elderly: a fishing rod and a basket of live fish. Among them, one to a basket fish, another person a fishing rod, so they get the fish people. Part company each going his own way the original place dry wood put up the bonfire to boil the fish, he devoured, did not taste a fish meat flavor, instant, and fish soup with which he ate, and soon, he starved to death in the empty fish creel. Another one is carrying the fishing rod to starve. Step by step difficult difficult to go to the sea, but when he has not seen the blue sea Yang, he was the last bit of strength and make out, he can only afford to Pakistan zone endless regret left the world.There are two hungry people, they also received the elderly gift of a fishing rod and a basket fish. But he they did not, but the producers agreed together to find the sea, they each only cook a fish, they passed away the distant journey, came to the sea, from since then, two people start a fishing day, a few years later, they built a house, have their own family, son of children, have built their own fishing boat, and live a happy and healthy life.Only the immediate interests of a person, it will eventually get the joy was short-lived; one lofty goal, but also to face the reality of life. Only when the ideal and reality combine, it may become a successful person. Sometimes, a simple truth, but a full life give meaningful enlightenment.6 Confucius, a student in the porridge, found things falling into the dirty pot. He went quickly with a soup spoon it up, just want to put it away, suddenly thought of a porridge meal are not easily won. He took it eat it. / you Confucius into the kitchen room, that he was to see, they taught the students for cooking. Through the explanation, we only see light suddenly. The hole Confucius regrets say: "I have to see things not really, not to mention is listen to road?"Enlightenment: push the sale is a kind of organizational nature of business students, because many people, the personnel problem is also too much. We often hear is non resolution to distinguish words, such as a company against another company, such as is often confusing, is not, affect confidence. Therefore to find out the truth. Not easily believe the rumors, hard to establish the cause of industry will not be destroyed on one day.7, there is a scholar third performers, live in a regular store to live. Test two days before he had three dreams, the first dream is a dream on the wall white cabbage, second dream is a rainy day, he was also wearing a bamboo hat umbrella, third dream. Is the dream with the beloved cousin stripped the clothes lying together, but the back to back.This dream seems to have three deep meaning, born on the second day of the dream telling. To find a fortune telling, lianpai thigh, said: "you still go home now. You see, the high walls of vegetables is not in vain? Wearing hats umbrella umbrella did not make an unnecessary move? Dudu naked lying with my cousin in a bed, but back to back, did not?"One scholar, downhearted, back to the shop to pack up and prepare to go home plate. The shop owner is very strange, ask: "tomorrow is not genius exam today, how do you go back home?" the scholar said such a music shop owner: "Yo, I would dream of, I think. And, this time you must stay. You want to think about it, the wall is not high not that you wear hats umbrella once prepared against want with your cousin? Naked in bed on the back, not to say that when you have to stand up to you?"A scholar, more reasonable, thus encouraging the spirit to take the exam, even in a third overall.The positive pole of people, like the sun, according to where where bright, negative people, like the moon, the first fifteen are not the same. The idea of a decision to set our lives, what kind of thinking about the law, there is what kind of future.8, one day the zoo keepers found kangaroos run away from the cage, and then met to discuss, that is the height of the cage is too low. So they decided to cage height from the ten meters to twenty meters higher. The results of the second day they also found the kangaroo or come out, so they decided then to the height of thirty meters.I did not expect the next day and actually see kangaroos run to an outside, so the tube administrators are nervous, decided not to do two endlessly, the height of the cage to one hundred meters high gaga.One day a giraffe and a few kangaroos in the chat, "you see, these people will no longer continue raising your cage?" asked the deer neck long necked."It's hard to say," said the bag kangaroo. "If they continue to forget to close the door!"In fact, a lot of people are like this, only know that there is a problem, but can not grasp the core and foundation of the problem.9, in a small village and, under a very large storm flood, floods submerged the whole village began, a priest in the church to pray the father, seeing the flood has was up to his knees knees. A lifeguard driving a sampan came to the church hall, with the priest said: "father, please hurry up! Or will you Flood flood drowned!" the priest said: "no! I am confident that God will save me, you better start to save others"Not long after, the floods have father's chest chest, the priest stood on the altar to sacrifice. At this time, and a police police speedboat drove over with the priest said: "father, hurry up, otherwise you really will be drowned!" the priest said: "no and I would like to keep my church, I believe that God will save me. You'd better start to save others"After a while, the floods have submerged the whole church, the priest only had to seize cross cross the top of the church. A helicopter flying over slowly, after the pilot dropped a rope ladder shouting: "father, come on, this is the last chance, we don't want to see you by the flood of cocoa drowned!!!" the priest or strong willed said: "no, I want to keep my church hall! God will save me. You'd better start to save others. God will be with me were the emperor!!"The flood water poured in, the priest finally drowned. The priest went to heaven hall, saw God angry in the matter to ask: "Lord, I give their life, the fear serve you, why what you refuse to help me!" God said: "I do not want to the first time you save? I sent a sampan to rescue you, you do not, I think you are worried about the risk sampan second times; I sent a yacht to you, or not; second, I, Ambassador of etiquette when you send a helicopter to rescue you. If you are unwilling to accept the results. So, I thought you wanted to hurry back to my side. Come, can be good with me ""In fact, too many obstacles in life is all right, because of excessive stubbornness and ignorance ignorance. In helping others out of the occasion, don't forget, when we are also willing to reach out to, and help other people get on the busy!!!!10, five year old Hank and father mother brother work together to the forest, suddenly began to rain, but they only took a poncho. Dad will rain poncho to mom, mom gave my brother, brother to Hank. Hank asked and asked: "why my father to the mother. And my mother gave my brother, brother gave me?" the father replied: "because the father than the mother, mother and brother brother than strong, powerful than you. We will compare the protection of small weak people. Hank looked around, and ran to put up the rain open in a wind fluttering delicate little flower.The real strong does not necessarily is effective, or more money, but he was there to help others. Liability allows us to complete the matter, love allows us to do a good job.11, one night, already very late, an older couple walked into a hotel, they want a room. The waiter replied: "sorry, our hotel is full, no one room is left." look at the old couple looked tired, the waiter said. "But let me think of a way"Described here, you want to continue to have a mathematical following, or are willing to get a literary outcome, but no matter how, mathematics and literature will break up here..This is the story of the development of Mathematics: the good start is the waiter hand for the elderly to solve the room: he wakes up the hotel has been sleeping under the housing tenants, ask them to change the place: room 11 for guests to room 2, room 2, room 3 to room for guests and so on., until each tenant from their room to the next room. Then the miracle: Room 1 was empty. The waiter will pleased the old couple and arranged in. Without increasing the room, did not reduce the guests, two elderly people at all the room is full of guests, but Only by allowing often a guest to the next room, the first room emptied, why is this? /, originally, two elderly people into the mathematics famous Hilbert Hotel, it is thought that there are numerous room tour the museum. The story is David Hilbert the great scientist tells him, mathematics, mathematics has drawn out the "infinite" concept. The concept of the subject is important, but it can be said that without it we can hardly imagine how math will exist. As long as people know to count the whole, every integer has a successor until no Mathematics is a science of infinite poverty.Well, we return to the waiter said "let me think of a way". The story is that the literature and so on. This literature waiter should more rich and love, of course when he could not bear to let the old man out of the night to find another hotel. But in such a small city. I'm afraid the other hotel has full closed, the tired tired old man would not flow on the streets in the middle of the night? So good it will lead to the old waiter to a room, said: "maybe it is not the best, but now, I can do now is actually a whole this kind of neat and clean room." see the elderly, be happy To live down.The second day, when they came to the front desk at the checkout, the waiter told them: "no, because I just put their house by loan you stayed one night, I wish you a pleasant journey!". Their waiter did not sleep So that is what it is.: one night, he is worth a night in the night before. The 22 old people are very moved. The old man said: "my child, you are the best I have seen the hotel operator. You will be rewarded." the waiter smiled and said, this is not what. He sent the old man out of the door, and then from the busy has the matter, has forgotten this matter. All two net unexpectedly one day, Shi Those who received a letter, open look, there is a one-way ticket to New York machine and has a brief postscript, hired him to do another job. He came to New York by plane, according to the letter of the road marked route to a place looked up to see a Jinbi splendid hotel with standing in front of him. Originally, the night a few months ago, he received is a billionaire millionaire millionaire. Weng and his wife bought a hotel for the waiter waiter, convinced that he would manage the letter of this hotel shop. Is the world's first manager Hilton hotel with a great reputation and the legendary story.Things are compassionate from a rich, full of love the wisdom mind: "let me start to think of a way. In mathematics field, we need a certain logic logical inference, and precise solution to verify the reasonable; to the world of literature, with borrow is good human nature, touching plot and unexpected and happy ending.. but you found no: whether literature or mathematics, outcomes are magical -- with the original wisdom is able to produce a miracle.12, a pair of brothers, they lived on the 80 floors upstairs. One day they travel for home, found the building power outage! Although they carry big luggage, but it seems not what other choice, so to my brother said to the brother, we will climb the stairs so they go on! Carrying two big baggage began to climb the stairs. Climb to the 20 floor when they start up, "said the elder brother. The bag is too heavy, and as such, we put the bag here, so call to take the elevator." then they put the luggage put on the 20 floor, easy more, continue to climb.They have said to have smiled and climbed to 40, but good times don't last long, floor, two people are really tired. Thought has also climbed only half, two people begin to complain about each other, accused each other do not pay attention to the building power outage announcement will come to this fate. They quarreled edge while climbing it climbed up to the 600 floor to the 60 floor. They get tired, they had no strength to quarrel. His younger brother said, "we don't make it, climb it." then they continue to climb stairs in silence, and finally to the 800 floor! Brothers excitedly came to the door they found that their keys left in the 20 floor bag... 。Some people say that this story is actually a reflection of our life: 200 years old, we live in the family, under the old teacher's expectation, burdened with a lot more pressure and burden, also not mature enough, lack of ability, so the walking shoe is unsteady.20 years later, leaving the public pressure the bag, remove the burden, we spare no effort to pursue his own dreams, so happily lived for 20 years. But in the 40 year, youth is gone, I have many regrets and repent, then begin to regret this, regret that a hug, complain about this, that resentment on this. So complaining about moderate The past 20 years. At the age of 60, and found that life is not much left, then tell yourself not to complain, and cherish the rest of the day day! So quietly walked from his years. To the end side of life, just think of yourself like what things are not finished originally, we all dreams are in the 20 year old youth, and have not had time to complete.13, there is a performance play before the masters, his disciples tell him loose shoelace. Thanks to the master nodded, squat down carefully is good. Wait until after the turn of the disciples, then squat down to the shoes loose shoelace. There is an observer to see all of this, asked: "master, you why should the shoelace loose?" the master replied: "because I played a hard journey, journey to let his shoelace loose open, can through the details of the performance of his tired haggard." "why did you not tell what your brother son" he can carefully discover my shoes shoelaces loose, and eager to Tell me I, I must protect his enthusiasm of this enthusiasm, in a timely manner to encourage him to encourage, as to why the lace will be opened, there will be more opportunities to teach him his performance, you can say again next time "A man can only do one thing, understand the focus, is the real talent.14, a person in the top of the mountain Yingchao, caught a young eagle, young eagle he brought home, and raised in the cages. The young eagle and chicken pecking, play and rest. It is thought he was a chicken. The Eagle Eagle grew wings plump, the main owner want to train falcons, but because all day and chicken mixed together, it has become exactly the same as the chicken, the root had no desire to fly. Try to master a variety of ways, and have no effect, and finally put it to the top of the hill, it threw a out. The eagle like stone like, straight fall, panic disorder. It is hard to swat wings Bang, so, it finally flew up!Tip: hone the strength of the call to success15, a man named Abag everyone living in Inner Mongolia grassland. One, the young Abag and his dad lost his way on the prairie, Abag was tired and afraid, and finally a quick walk. My father from his pocket coin coins, a coin is buried in the grass. And, the rest are put up in the hands of Abag, said: "life is a gold coin, children's childhood, youth, youth, middle age, old age each have one, you can now use a, is buried in the grass that one, you can't take a throw in the grass the grassland, you should be a little bit of land, often times with different, so don't waste your life Today we must be out of the prairie, you will one must go out of the grassland. The world is very big, and people alive, will go some place, and see more, do not let your gold does not use the discarded. "His father encouraged, the day abage out of the prairie grass grew up., abage left home and became an outstanding captain.The secret: cherish life, can be able to get out of the frustration of the swamp.166, there are two brothers, aged 44 at the age of five, however, as the bedroom windows are closed all day, they think Aya Chita dark, see outside the bright sun, feel very envious. Brother brother two discuss said: "we can put together outside the sun came to sweep a little. Then, the two brothers with a broom broom and dustpan to sweep up the sun sun terrace. When they moved to the dustpan when the inside of the room, there will be no sunshine. So again and again 33 so many times, the house is a little sunshine in the kitchen are not. A busy mother surprised to see them move up, Asked: "what are you doing?" they replied: "the room is dark, we have to sweep the sun in," she said with a smile: "as long as the windows open, the sun will come in, why should we sweep it?""Tip: to the closed door open, the success of Yang Yangguang will be able to disperse the failure of the dark.17, after the rain, a spider hard to the wall has been climbingconstruction quality acceptance and assessment Regulation (Professional Edition) (DL/T5210.2-2009~DL/T5210.8-2009); 1.9 the quality checkout and evaluation of electric equipment installation engineering code (DL/T 5161.1-2002~5161.17-2002); 1.10 the norms of construction supervision, the electric power construction supervision regulations

　Writing material: three hundred philosophical storiesThe three hundred chapter of philosophical story1, a turkey and a cow idle gossip, Turkey said: I want to fly to the top of the tree, but I have no courage to say. Cattle: why I do not eat the cow dung, they are very nutritious. Turkey eat a cow dung, and found it did give it enough power fly to the root branch, the second day, the turkey ate more dung, fly to the second tree branches, two weeks later, the proud Turkey proudly flew to the top of the tree, but soon, a farmer saw it, quickly to shoot it down from the tree.The survival of 1: luck can let you reach the top of the peak, but can not let you stay there.2, the crow stands on the tree, the whole day doing nothing, rabbit saw a crow, ask: can I like you, the whole day what all need not stem? About the crow: of course, what is not so, the rabbit is under the tree on the ground began to rest, suddenly, a fox appeared in fox, it jumped to catch the rabbit, swallowed it.Survival of the road 2: if you want to stand and do nothing, then you must stand tall, very high.3, a bird bird fly to the south for the winter. The weather is very cold, and almost frozen bird. So, fly to a large space, after a cow there, in a pile of cow dung in the small bird, frozen bird lying on the dunghill, feel very warm, gradually gradually wake up, it is warm and comfortable lying, and soon began to sing songs, only a passing wildcat hear voices in the past and see, follow the voice of the wild cat soon found lying on the dunghill bird, pull it out to eat.Survival 3: not everyone often lead the dung upon your people are your enemies. Each of you is not pulled out of the dung midden people are your friends, and, when you lying on the dunghill lane, it is best to keep your mouth shut.4, there is a bottle bottom, this bottle is a troll storm. It is a five hundred years ago to check into the bottle fairy troll. The devil once made a wish, who can put this bottle picked up, opened the cork, and rescued him out, he would give this man a gold Jinshan. However, over the past five hundred years, no one has put up the bottle. Troll very annoyed. He said: "after the curse, if who rescued me, I will swallow up one of this individual." a young fisherman, he cast his net fishing, when he received the time, found an old bottle, the net, he hit the cork Open! A thick thick smoke blown out, slowly spit out a bigger than the mountain troll. "Ha ha!" Troll laughter, the earthquake shook up the turbulent sea. He said: "young man, you saved me, I should thank you, but do you get too late, if you put me in my early years saved, you can get a golden hill! Oh, I waited for five hundred years, I was too impatient, I have many of the evil is willing to help me out, take one bite!" the young man to eat a surprised, but immediately calm and said: "Yo, such a small bottle, how could you hold it, you must lie, You go back to the bottle and show me!""Ha ha ha ha, I will not be fooled! Arabian Nights had this old story before, if I go into the bottle, then you plug the plug, and the story does not finished?" "what do you see? Arabian Nights you are a learned enough" ah! You have seen the philosophy of Socrates philosophy? "" ha! The five five hundred years I hid in the bottle, poor reading day

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